Customer Comments
What our customers think of RoadPro and our service.
We always like to hear from people who are using our products. Not only do we get to hear some interesting stories but it’s also the best way to find out whether we’re doing a good job or not.
Send us a postcard or write a review on anything you’ve purchased from us or one of our dealers and you could win a £25 RoadPro voucher. Every month we put all the reviews into a hat – actually it’s a box – and the one that gets pulled out at random gets the sender the voucher. We even put in the bad reviews although, fortunately, we don’t get that many.
If you would like to let us know what you think about RoadPro and our service
please complete the form at the bottom of the page.
I feel I must thank you, and your company, for its excellent responses and communication with our order and I know, that if I need further items which your company supplies I shall not hesitate to contact you, or recommend you to others.
Adrian & Sue
I RECEIVED THE ITEMS TODAY THAT I ORDERED WITH YOU AT THE NEC SHOW, MANY THANKS FOR THE VERY FAST SERVICE WILL BE PLEASED TO RECOMEND TO OTHERS!!!!!!
REGARDS PETE
Pete
Hi Andrew,
The Micro M150 Satellite receiver arrived here in Spain today and within 10 minutes I had unpacked it and had it up and running. Sooooo easy even without an English manual, the menu follows the norm and is multi lingual so no problem there. As you know we live in Aguilas and a one and a half metre dish is needed to pick up BBC and ITV on Astra2 but my Camos Crank Up found plenty for the receiver to play with. I do have all the BBC radio programmes booming through on Astra2 and hundreds of tv stations from Hotbird/Turksat/Astra1/Sirus/Eutelsat etc. We will be leaving for France/UK/Germany/Poland etc on April 1st so will keep a detailed account of reception etc.
Thanks and Best wishes
Marion and Mike
Marion & Mike
Just wanted to comment on the excellent service you provide when purchasing a satellite dish, will certainly recommend your site to fellow caravanners.
Chris Ray
Mr Rawlins just visited us and, before leaving, asked if some of us were family. I explained that some people had chose to move from Peckham to Daventry with the company many moons ago and that all the other employees have been here for 4 years minimum. He said "it really shows, I love visiting this place you're all so helpful and it always feels friendly and welcoming" He also said how good the showroom looks and that he's hoping to visit us at the NEC for his first motorhome show.
Steve Hewitt
Dear Steve,
I just wanted to say "thank you" for the excellent service from all at RoadPro. I purchased a 15" Autosound TV + DVD. From my initial telephone enquiry on the 25 January to delivery at 10am the next day (free of charge!) the service was faultless.
You can also be assured of the good service provided by your carrier, Fed Ex. The goods arrived on time, undamaged and the driver was helpful and polite. I work in Goods Inwards and can tell you from experience that is not always the case with some delivery companies!
The TV was for my husband and he is very pleased with it. The picture quality is apparently better than the significantly larger and very much more expensive TV we have at home! I have already recommended RoadPro to a friend and will not hesitate to do so again. Great product, great service, great price. What more can I say?
I look forward to shopping with you again.
Lisa Brown
Thanks for the excellent after sales service.
The replacement TV has arrived and been fitted into the Camper, just in time for our winter break to Spain.
Your care and attention to the problem was exemplary.
Best regards,
Roy.
Roy Stephens
I am really impressed with the help and valuable advice Allen and Roy have given over the phone re multimo set up.The delivery of the sat finder was fast but I was amazed a few days later, after ordering a sat receiver, it came the next day!
I got there in the end and I heartily recommend Road Pro to everyone...many thanks, Syd Ayres, Cambs.
Syd Ayres
Dear RoadPro,
Many thanks for the fast and efficient supply of my new 40cm Camos Dome.
The Camos Dome was as easy to install,as the description on your site.The only factor of concern when fitting the Dome was the weather!
Since fitting the system approx 2 months ago we have used it constantly without problems,in short,an excellent piece of kit which does exactly as described.
A whole lot easier than the Multimo set up I used previously.
Many thanks for the excellent back up and helpful advice on products we have purchased from RoadPro.
We will continue to recommend RoadPro as I find the Customer Support second to none.
Chris Blight
Chris Blight
(Re Movember)
As an avid moustache fan, however I must admit to having had to shave it off due to her indoors having giving an ultimatum, ( no further details will be given on this matter ).
At least two pints of beer must be drunk every day, the frothy top kind, not London, flat and filled to the brim kind, although this will do in an emergency when nothing else is available.
The upper lip must be totaly immersed in the froth and the froth must be allowed to stay on the afforsaid lip for as long as is possible, wiping the froth off on cuffs is not recommended as this is not condusive to a dense growth.
I will be supporting you in this event, good luck, looking forward to seeing the before and afters.
Ed
Ed McComb
I would just like to thank you for your very professional and efficient way you handled my faulty power supply that I had after purchasing my TV at the NEC show the other week.
I wish other companies I deal with were half as efficient at after sales, it restores some faith for us cynics.!
Please pass my thanks on to those concerned
Mr Taylor
I would just like to thank you very much for your prompt attention in replacing my Goodmans HD Freesat Receiver, received by return. Your service was fantastic and I shall certainly recommend you to all my motor caravanning friends.
Martin and Dawn
Just a note to congratulate you on the service I received with my latest order. Goods (D0474, DQT 17" TV) received 2 days following order, very pleased with the product, will have no hesitation to recommend Road Pro to all.
Kind regards
Clive,
Telford.
Clive
You know what its like when you go to the doctors and when you get there the symptom has gone? Well i have had the same with my Camos. When it worked it was brilliant but sometimes it didnt want to know. Andrew e mailed me several times in France and i sent back all is well, or not.
I can now report that all is very well after a visit to Daventry.
There are some good companies out there but again the lads at Roadpro just cover the extra mile.
Thanks everyone
Vic Wordsworth
vic wordsworth
I felt I had to write and commend you for the efficient and speedy service that I received when I phoned for help and advice on the problem I had with the TV I purchased at the motorhome show last October.
The TV was collected without question or hesitation and, to my surprise I received a brand new TV two days later.
That kind of service deserves recognition and praise. i will certainly continue dealing with you in the future and also recommend your company to all my motorhome friends.
Once again thank you.
Mr Cawsey
Wow what wonderful customer service! After spending lots of hours trying to set up our Multimo kit on holiday in France we contacted Roadpro and received an e mail by return reassuring us that we could be shown how to set up our kit correctly within 3 minutes. Andrew invited us to visit Roadpro in Daventry. He was very welcoming , courteous, patient and good humoured and showed us how to set up the Multimo dish and satellite in his shed! He was right. We practised four times and were surprised at how easy it is to set up the kit. Andrew advised that we should have been able to receive BBC and ITV in Biarritz but would need a bigger dish to receive these channels in Spain. However we can access Sky News and many other channels in Spain using our Multimo. Thanks to Andrew we now have confidence in the product and in our ability to set it up. We would recommend fellow caravanners to use the Multimo system. We use a tripod which was not really necessary, a table will do.
Pat & John
Thank you very much for your very simple instructions to use the battery chargers. I am quite sure I will be able to manage to set them now.
Sue
I read some time back on the forums that you no longer handle Alden.
It’s a pity you aren’t doing it – your service was excellent.
Roger
Just a thank you, for the for the good service I received from you and your team, in regards to my fault sat-dish, as you said, it looks my dish had a faulty seal that caused water to get inside.
But for you to get my dish picked up, and get another to me within the week is really impressive.
I fitted the new dish this weekend and its working great.
Kevin
I am looking for a suitable battery charger and would appreciate your guidance.
I have a canal narrowboat with 3 110amp leisure batteries, rather than using my engine to charge them I would like to use my "handbag" generator which is a 1kw max output with a suitable battery charger, obviously chargeing to their maximum in the shortest possible time without damaging the batteries and taking into consideration of the output from the generator to supply the battery charger.
Can you recommend anything suitable?
I would appreciate your help as you have always, without fail, supplied me with superb and suitable equipment in the past.
Tony Blay
Brilliant !
Received today and just the job !
Thank you !
Paul Murphy
Hi there
I would just like to compliment you and say a very big thank you to Olly who I contacted yesterday on the phone re a faulty power adaptor for my August TV. I received a replacement adaptor this morning which works fine.
Thanks for your help and such speedy, excellent service.
Malc Appleby
I bought a Camos Flat sat crank up satellite for my motorhome this week. It arrived two days after ordering and was installed the day after. The whole ordering process was very easy. I used RoadPro PriceWatch for the item and they were happy to match another price I'd found elsewhere. On the whole a very easy and pleasant buying experience. Thank you RoadPro.
Dave Higgins
Thanks Andy it was nice doing business with you. I will honour what I said in my e-mail and use your company first for any other accessories etc that I need. Your customer service has been excellent and it will certainly make you stand out from the competition
Mark
Excellent service.
Ordered Wednesday, arrived Friday. Goods as described.
Many Thanks.
Pete
Just a short note to say thanks. I ordered a something or other to allow my computer to receive TV..and..needed a system that allows subtitles so originally emailed for advice. You were the only company to answer my enquiry re subtitles (and added extra info that helped). As a result I sent you my order which arrived through my door the next day. Been a long time since I had this type of service from a company.
Colin
Hi Andrew, Received bracket on Saturday morning. It was very well packed and I am delighted with it. Thanks for your superb service.
Harry
I just wanted to say a big thank you for the speed and efficiency with which you dealt with my order. I ordered a number of items yesterday afternoon and received the consignment at 8:45 this morning! I was hoping they wouldn’t be too long in arriving as we needed the items for some important trials but I never expected them quite so quickly. Well done and keep up the good work.
David
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