We always like to hear from people who are using our products.
Not only do we get to hear some interesting stories but it’s also the best way
to find out whether we’re doing a good job or not.
Send us a postcard or write a review on anything you’ve
purchased from us or one of our dealers and you could win a £25 RoadPro
voucher. Every month we put all the reviews into a hat – actually it’s a box –
and the one that gets pulled out at random gets the sender the voucher. We even
put in the bad reviews although, fortunately, we don’t get that many.
You can e-mail a review just by going to the product in our
on-line shop and clicking on the “Write a review” button.
We try to provide an excellent service and we rely on or
customers to let us know whether or not we succeed. Here are a few comments
that we’ve received recently.
29th May, 2008
Just a short note to say thanks. I ordered a something or other to allow my computer to receive TV..and..needed a system that allows subtitles so originally emailed for advice.
You were the only company to answer my enquiry re subtitles (and added extra info that helped). As a result I sent you my order which arrived through my door the next day. Been a long time since I had this type of service from a company.
Colin
30th March, 2008
Hi Andrew, Received bracket on Saturday morning. It was very well packed and I am delighted with it. Thanks for your superb service.
Harry
29th March, 2008
I just wanted to say a big thank you for the speed and efficiency with which you dealt with my order. I ordered a number of items yesterday afternoon and received the consignment at 8:45 this morning! I was hoping they wouldn’t be too long in arriving as we needed the items for some important trials but I never expected them quite so quickly. Well done and keep up the good work.
David
19th March, 2008
Thank you for the products which arrived this morning, less than 24 hours since I ordered them. Thats what I call super fast service. I am delighted with them and they are exactly what I wanted.
Pete
5th November, 2007
Dear ALL !
This is the first time I've purchased from RoadPro, and I am amazed at the level of Professionalism you have shown with my small Order !
To have ordered an item at 11:20am on a Friday, and then have it securely delivered at 10:30am on the following Monday (AND with a weekend in between), is the Standard of Service that at times appears to be non-existent nowadays.
I was impressed when I placed the Order - Mark from your Technical Team (who took the details), advised me that he had done so because "all the Sales Team are already on the phone". I'm not surprised they were all busy, with Service like yours !
In addition, the packaging was excellent - the ANC Delivery people spot on - all this and no Delivery Charge either !
May I therefore place on record, my admiration and appreciation, of your obvious commitment to Total Customer Satisfaction and superb Teamwork - it showed !
Ray
5th November, 2007
Thank you for the prompt and helpful reply, which reinforces the good impression your company has made with us.
Chris & Wendy
6th October, 2007
I took issue with Mr Harris a while back regarding website info on the Pocketsurfer. This was rectified within hours. Perhaps you could pass onto Mr Harris that your firm seems to be one of the very few that actually responds to e-mail enquiries at all.
Patrick
20th September, 2007
I would just like to say thanks very much for the receiver that I ordered earlier this week, delivery time was fantastic.
Steve
|