A lot of people write to us to tell us about their experiences with RoadPro and with our products. We’re always interested and usually(!) delighted to hear from them and we’d love to get your comments too. Just click here to tell us.


"Hello again Dave, thanks for your positive ideas in your last email. I would like to record how much I have valued your honest, sound and sensible advice in our last couple of emails and to say that I have come to have a high regard for you and for Roadpro as a company."


"Your customer service is excellent and a lot of companies could learn from it. "


"Hello! I spent many years in the IT network support industry and know firsthand how it feels to get thanks instead of complaints. So I would just like to give you some feedback on our experience with your company. We have recently bought a Motorhome and although are very happy with it we did miss the availability of Internet access when out and about. we came to Roadpro because we had previously bought a portable TV aerial from you for our boat We visited your offices and after an excellent demo decided upon the Crystop dish for both Internet and TV. The installation was done quickly and efficiently and we were given a comprehensive handover which left us confident with installing and using our own Sky dish. Our first trip, out was a great success with everything working just great. We are now on our second trip out having decided to leave our SKY box at home this time. I tried to get TV using the Satellite TV option but could not get anything despite the fact that we were able to get get Internet access . I left a message on your technical helpline, but decided to write to Olly who had dealt with us originally. he wrote back promptly and was able to give me the information to get the TV working using the Satellite option. So I am really writing to you to say how pleased I am with the customer service and support offered by your team in Daventry. I would have no hesitation in recommending your company to any of our motorhome friends. "


"Your customer service is excellent and a lot of companies could learn from it. "


"Dear RoadPro, many thanks for your excellent work and advice recently with regard to my Mecatronic Satellite system in my Autotrail EKS Motorcaravan . Having received great technical advise on the phone with both Ollie and Dave I arranged a visit to Daventry. Within an hour my Sat/tv system was up and running as good as it had been for the the past four years. "


"Good morning Olly, Roger and I would like to say how pleased we are with the Crystop (Internet) dish and the installation. Also for the excellent handover from yourself and Damian (whose knowledge was impressive)."


"Just would like to thank you for the excellent job recently done to fit a chassis bike rack to my motorhome. All the work has been done to a very high standard and I am completely delighted with the finished installation. "


"Many thanks to all at RoadPro for the efficient way we were dealt with earlier today. On our drive to Suffolk the leisure battery, with solar boost, attained 12.7 V, which it has never attained before! The tea and biscuits were also much appreciated by us both. Thanks once again,"


"I want to take this opportunity to thank both yourself and Oliver, for the professional way in which I was dealt with . You may recall that I saw you at the show concerning the satellite dish. You both identified the problem ie Auto Skew fault. As requested by you I attended your factory on the Monday, before I could tell anyone that we were there ,out came Oliver, and within 30 minutes he fitted upgrades and had completed the work. The reception is now excellent. Please pass on my compliments to Oliver.Well done to RoadPro."


"May I say your service to customers is outstanding "


"Wow I am blown over by your professionalism........ If only more companies had people like you on their team. I would definitely recommend RoadPro to people needing work doing on their motorhomes as Mr Short and his team were also very efficient and professional, you make a very good organisation."


"Hello Allen, we would like to thank you and you team for a great Customer Service. A big thank you also to Olly for getting our RoadPro Satellite Dome working again this morning, his time and effort was very much appreciated. We will be sure to tell everyone how good the service has been from RoadPro. "


"Just wanted to congratulate you on magnificent service. I ordered a Banner battery yesterday, quite late in the afternoon, and lo and behold it arrived this lunchtime, less than 24 hours later. Brilliant! Thanks."


"Thanks to your company's fantastic service, and your obviously great relationship with DPD, my new dome was ordered, delivered, and fitted within 24hrs, and l defy anybody to better that. Very impressed. "


"Dear Roy, many thanks for my new sat-dome, unbelievable service, didn't expect a parcel man knocking on my door with a new sat-dome within a couple of days! "


"Just wanted to say a very big thank you for the excellent customer services"


"Your service and assistance is a credit to you and your company and I will for sure be telling everyone how good the service has been from RoadPro"


"Hi Allen - the second Green Power battery I ordered on Monday arrived on Tuesday. Just to say thanks for the terminal posts and the excellent service."


"Hi Olly, many thanks for your time and will consider where to go from here. PS: your company's service is second to none."


"I recently bought a C5612 solar power kit for a friend. I'm writing to say how much I appreciated the support you provided during the process of making a choice, and how pleased my friend is with the kit. He installed it himself and said it was very easy. I will have no hesitation in recommending RoadPro to others. "


"Hi Allen, Many thanks for all the assistance received from Olly and yourself, been most impressed and I will definitely not hesitate to recommend RoadPro."


"Thanks for the excellent service "


"Hi, I would just like to take this opportunity to thank you very much for replacing my faulty (unit) so promptly and without any fuss. Be sure it is much appreciated and your service is excellent. Regards Shayne Butcher "


"Hi. I would like to thank your company for breathing new life into my VDO satellite dome. The help l got from Ollie was first class and without his help and expertise I feel sure I was about to throw it in the bin. After exhausting many other avenues I now have my dome working again hopefully for a few years more. Please thank Olly from me for all his efforts they are much appreciated. Kind regards Keith Owen. "


"Good afternoon, A 10 minute turnaround for a query like that was simply astonishing and thanks very much. My Panasonic home TV must autoscan for freesat channels as I've never scanned for them, so assumed that other TV's were the same. Did a scan and now, although nowhere near the same as at home I now have many more channels than before. Sincere thanks for the prompt reply and accurate help Best regards David "


"Good Morning Guys, Many thanks for all your help installing our Internet Satellite System and your hospitality throughout our stay. All seems to be going well so far. Please thanks Damien for us – we were really impressed with his helpful attitude and technical knowledge. We may be back with more questions but if not we certainly know where to come for any future motor home installations. Kind Regards Fiona and Alan "


"Your service and support has been excellent and I will take any and every opportunity to promote your companies skills, service, and customer focus, if only all companies were more like RoadPro. "


"Hello to you all at Roadpro. We would like to thank all the team for making our visit to you so easy. You fitted a Kathrein unit and two solar panels to our Motorhome. We are very pleased with the result. Thank you all once again. John and Chris"


"Many thanks for the info on formatting the SD card. All is now well and working as it should. I knew there was a good reason for buying from RoadPro."


"Having needing to replace my leisure batteries, I had no hesitation in making the 150 mile round trip to RoadPro where I've found customers come first. I could have purchased them over the internet but I needed them checked out and so glad I did because Damian, one of your technicians was very helpful in explaining all the ins and outs of the charging system. (So please Andy go and give him a big pat on the back) "


"Thank you so much for getting back to me. What great customer service. Thanks again and we'll make sure we use RoadPro again. "


"Just a note to say thanks for your very professional installation of the B2B charger, I'm delighted with its performance. "


"We had a problem with our batteries and would like to thank Damion for his expert advice. He went through all the tests with us and listened to our queries. He responded to our questions with complete professionalism and in a way that we could understand without making us feel inadequate. The work was carried out efficiently and effectively and we would like to pass on our thanks and appreciation. Sue & Pete "


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