A lot of people write to us to tell us about their experiences with RoadPro and with our products. We’re always interested and usually(!) delighted to hear from them and we’d love to get your comments too. Just click here to tell us.


"Fantastic service highly recommend RoadPro trying to leave a comment on your website cannot recommend enough"


"I bought a motorhome recently with an old Kathrein manual satellite which was very tricky to set up and then stopped working all together. I ordered a Roadpro Mini Dome yesterday to replace it and it arrived this morning. One hour later it was fitted and I turned on my Cello television set it to satellite, did a manual tune and 15 minutes later I had all the freesat channels including the HD channels. This system is great and so easy to set up, thanks Roadpro."


"Thank you so much for your amazing service."


"Wow, that’s great service, thought the email was going to say it was on back order! Nice to be proved wrong, and refreshing that there is still a great customer experience to be found. Thanks very much for your help, I have called and place the order."


"I purchased a second hand motorhome 2 weeks ago that came with sat dome, controller and sky box all of which came from RoadPro. this was my first experience with any of this and could not get it to work correctly, so I called your technical department, and was helped to get it all working as it should. what great customer service, some others in the motorhome industry should take a look at you and try to copy it, as guess where I will be coming when I need some equipment. once again thank you very much and please pass on my thanks to your 5 star team."


"Thanks for your help in fixing the problem. Great service."


"I just want to say thank you very much for the brilliant job you did for me. The extra solar panel, new regulator and new batteries did the job, no worries about power any more, in fact I had my Waeco portable freezer on 24 hours a day for 2 weeks at minus 18 deg and not a problem. Once again thank you very much. PS you could do with a warmer waiting room. Ha Ha!. "


"Dave, Many thanks for your email & voicemail messages. As always, Roadpro help is excellent! We had some problems in France a few years ago & Andy was very helpful then too. We have tv channels back which is great as we head for France next Tuesday. Thanks again for getting back to me. We continue to recommend Roadpro to fellow motorhomers. "


"Good day to you all! Just wanted to express my delight and total satisfaction with the way Olly (returns dept) handled the fixing of a charger I had returned for investigation! Having established a programme error I was offered,under existing guarantee, an immediate replacement that arrived today,within 24 hours of our telephone converation! Well done Roadpro! superb customer support generating enormous peace of mind and consolidating the reason I purchased from you in the first place!"


"Dave, and the Boss, Just a short note to let you know how the (Sterling) battery charging units are performing. Have been up in Stratford upon Avon for two weeks. After the little problems which were down to me? I must say how impressed I am, pricey yes,value for money not sure. The batteries do last longer with the new charger, but the main benefit is the wild side, nice to get home and the battery is fully charged , a first for me. A lot of money but I think it is justified on all counts. Lastly thanks to you all at Road Pro, for the way Damion installed the units and his instructions after wards,to you David for your help before and during my stay at Daventry . A really professional company to deal with."


"May I congratulate the staff and particularly Ollie on your knowledge and service, recently had a problem with a roadpro compact sat dish, Ollie had a look at it at the Peterborough MH show suggested the answer to the problem and sent the parts. I have now fitted them problem solved, thank you, great service."


"After meeting the Roadpro team at the N.E.C. in February they offered an upgrade to our Camos satellite system. Olly arranged for the work to be completed at their premises, the appointment was made and the work carried out. Totally impressed by the company and a huge thanks to Olly. Very highly recommended. "


"Dear Roy, I just wanted to drop you a line of thanks. My father was at your offices today having his dome updated (still on his motorhome) and mine done as well (removed from motorhome). The customer service I have received from our initial telephone conversation through to booking in and completion of update has been prefect, and I wanted to let you know it is appreciated. Thanks too to your colleague Olly, who my father said was polite, knowledgeable and efficient in actually doing the updates. Nice to see a company where the team works well together and still manages to exceed customer service expectations! Marco"


"Great place to get work carried out. Safe overnight parking with electric hook up FOC. Free tea and coffee in the waiting area with a TV to watch. Easy walking in to the town centre. But beware there are no dog friendly cafes or pubs in the town. But RoadPro is dog friendly. RoadPro ticked all my boxes. Thanks guys."


"A big thank you to all the Team at RoadPro for your hospitality on the freezing day that was March 2nd.Special thanks to Damian for the very neat installation of the Superflex Solar panel,din socket and Led DRL's. From the first Email contact to installation,the service from RoadPro was first class.As expected the Superflex panels have kept our batteries topped up even during the low light of recent weeks. Thanks again for an excellent service, "


"hi I just have to say what a truly amazing service you have. Id tried everywhere for a fix on my satalite receiver no help at all. phoned roadpro after reading feedback helpful from the start promised to get Ollie technition to ring me back he did. told me to post receiver to him all done and returned in 48 hours system updated restored and even set channels out for me and sent clearer instructions. thank so much couldn't of found a better company thanks thanks thanks"


"Thank you for your prompt and excellent service"


"Just a note to say many thanks to you and, particularly, Damian for doing such a great job fitting our solar panel, inverter and other bits - we’re really pleased with the quality of workmanship and with the way that Damian was very helpful in suggesting alternatives when it was obvious that the equipment we’d originally specified wasn’t going to fit into the only suitable location! Great job and we shall recommend and use you in future. Enjoy the show next week and hope to see you there. "


"Hello and thank you again for the very impressive service Roadpro have rightly becoming famous for, in your completion of the update on my Camos 40 satellite dome. Keep up the very good work.."


"Hi Guys, Just received my Soplair windscreen cover. Just to let you know that I’m over the moon with it. Thank you for your quick and efficient service, having dealt with RoadPro over years, this is what I expected and wasn’t disappointed. I look forward to buying from you again. Thank you once again "


"Thank you once again for the helpful and courteous way in which you offered advice and answered our questions when we came to see you. We now have a much better understanding of the facilities we would like to have and we know where to contact you when the time comes."


"The way you dealt with my problem last week was exemplary. You prioritised the repair work and there was no judgement about my hapless attempts to deal with matters myself; that kind of approach can only lead to a good reputation..."


"Very many thanks for your email - really appreciate the follow-up, great customer service."


"Excellent quality and competency with installation; very clean, tidy and respectful of our property. Damian even corrected some dubious wiring carried out by our selling dealer!"


"Thanks for the email and the excellent help and advice I received on my visit. I look forward to coming over for the fitting (of a twin LNB RoadPro sat-dome)."


"Can we just say that we are more than pleased with all the work completed so far to our van (Hymer B668) and would not hesitate to have further items. We would definitely recommend you to friends and others. Please thank Damien on our behalf as we feel he went above the call of duty in helping us with late additions we threw at him. "


"Thank you VERY much for your wonderful service. I asked for a speedy dispatch and that is exactly what you have done. We are very grateful"


"Excellent service sorting out my satellite system. Thank you all, especially Olly for his help both on the phone and in person. Appreciated the overnight parking and hook-up."


"Very many thanks for your prompt, expert and detailed response."


"Just to say what a great job you did fitting the solar panel to my Auto Trail today. The NDS solar panel looks so much neater and streamlined than those fitted by others. Not only did you beat the price quoted by everyone else, you were happy to link the solar panel to the Auto Trail's Sargent control panel, which other (very well known) installers were reluctant to do. I will be sure to talk to you for any future work!"


"Thank you and the team, especially Damian, for your work; we are very pleased with the way it was done and how the motorhome was left on completion. Everything seems to be working well and we enjoyed our stay at a local Camping & Caravanning Club CS (Cherry Tree Farm, Woodford Halse) on the Friday and Saturday. We would certainly recommend this site if any of your customers want a peaceful stop-over. Sadly, the small tv we use in the bedroom started to play up on Saturday and its a shame we didn’t know about this on Friday! We bought this from you 9 years ago as an ex-demo; things don’t last 5 minutes these days. "


"Hi Allen, thanks for your prompt service, satellite dome arrived less than 24 hrs from ordering, is fitted and looking good. Brilliant service. "


"Thank you and the team, especially Damian, for your work; we are very pleased with the way it was done and how the motorhome was left on completion. Everything seems to be working well and we enjoyed our stay at a local Camping & Caravanning Club CS (Cherry Tree Farm, Woodford Halse) on the Friday and Saturday. We would certainly recommend this site if any of your customers want a peaceful stop-over. "


"Thank you for your excellent service and fast delivery, received lunch time. Now fitted. A big thank you Muriel"


"Thanks. All sorted.. and GREAT customer service. Really appreciate "


"Hi Allen, thanks for your prompt service, satellite dome arrived less than 24 hrs from ordering, is fitted and looking good. Brilliant service. "


"I would like to thank you very very much for your invaluable help....good luck to you in the future."


"Many thanks for your prompt and efficient service once again"


"Many thanks for your prompt and efficient service once again, your update for the satellite controller is working perfectly. "


"Brilliant service. Well done everyone."


"Hi Dave, Just a quick note to thank you and your team for looking after us when we came to have our bike rack and Wifi fitted. Good quality rack and nice tidy fit . Thanks go to the fitter (sorry forgot his name). ((It's Damian Garry!)) In all a very professional job all round. Highly recommend your company and all the staff."


"Awesome service mate! It's just a shame the Aussie suppliers aren't up to your standard. My solar panel's now cranking thru the Ctek in 35degC+ days and the tinnies are still icy cold in the fridge. If you ever find yourself in Perth I'll shout you beer. "


"I wish to thank your staff and especially Ollie for the very prompt and professional assistance, on the phone and in person. Nothing was too much trouble and my satellite problems were sorted very quickly and efficiently, even if I was asking a lot of questions. I would not hesitate to highly recommend RoadPro. Thank you "


"Hi, would like to take this opportunity to thank you for the excellent service I received from your company. The window screen cover (J6603A) fits perfectly. Hope to deal with you again."


"Hello again Dave, thanks for your positive ideas in your last email. I would like to record how much I have valued your honest, sound and sensible advice in our last couple of emails and to say that I have come to have a high regard for you and for Roadpro as a company."


"Your customer service is excellent and a lot of companies could learn from it. "


"Hello! I spent many years in the IT network support industry and know firsthand how it feels to get thanks instead of complaints. So I would just like to give you some feedback on our experience with your company. We have recently bought a Motorhome and although are very happy with it we did miss the availability of Internet access when out and about. we came to Roadpro because we had previously bought a portable TV aerial from you for our boat We visited your offices and after an excellent demo decided upon the Crystop dish for both Internet and TV. The installation was done quickly and efficiently and we were given a comprehensive handover which left us confident with installing and using our own Sky dish. Our first trip, out was a great success with everything working just great. We are now on our second trip out having decided to leave our SKY box at home this time. I tried to get TV using the Satellite TV option but could not get anything despite the fact that we were able to get get Internet access . I left a message on your technical helpline, but decided to write to Olly who had dealt with us originally. he wrote back promptly and was able to give me the information to get the TV working using the Satellite option. So I am really writing to you to say how pleased I am with the customer service and support offered by your team in Daventry. I would have no hesitation in recommending your company to any of our motorhome friends. "


"Your customer service is excellent and a lot of companies could learn from it. "


"Dear RoadPro, many thanks for your excellent work and advice recently with regard to my Mecatronic Satellite system in my Autotrail EKS Motorcaravan . Having received great technical advise on the phone with both Ollie and Dave I arranged a visit to Daventry. Within an hour my Sat/tv system was up and running as good as it had been for the the past four years. "


"Good morning Olly, Roger and I would like to say how pleased we are with the Crystop (Internet) dish and the installation. Also for the excellent handover from yourself and Damian (whose knowledge was impressive)."


"Just would like to thank you for the excellent job recently done to fit a chassis bike rack to my motorhome. All the work has been done to a very high standard and I am completely delighted with the finished installation. "


"Many thanks to all at RoadPro for the efficient way we were dealt with earlier today. On our drive to Suffolk the leisure battery, with solar boost, attained 12.7 V, which it has never attained before! The tea and biscuits were also much appreciated by us both. Thanks once again,"


"I want to take this opportunity to thank both yourself and Oliver, for the professional way in which I was dealt with . You may recall that I saw you at the show concerning the satellite dish. You both identified the problem ie Auto Skew fault. As requested by you I attended your factory on the Monday, before I could tell anyone that we were there ,out came Oliver, and within 30 minutes he fitted upgrades and had completed the work. The reception is now excellent. Please pass on my compliments to Oliver.Well done to RoadPro."


"May I say your service to customers is outstanding "


"Wow I am blown over by your professionalism........ If only more companies had people like you on their team. I would definitely recommend RoadPro to people needing work doing on their motorhomes as Mr Short and his team were also very efficient and professional, you make a very good organisation."


"Hello Allen, we would like to thank you and you team for a great Customer Service. A big thank you also to Olly for getting our RoadPro Satellite Dome working again this morning, his time and effort was very much appreciated. We will be sure to tell everyone how good the service has been from RoadPro. "


"Just wanted to congratulate you on magnificent service. I ordered a Banner battery yesterday, quite late in the afternoon, and lo and behold it arrived this lunchtime, less than 24 hours later. Brilliant! Thanks."


"Thanks to your company's fantastic service, and your obviously great relationship with DPD, my new dome was ordered, delivered, and fitted within 24hrs, and l defy anybody to better that. Very impressed. "


"Dear Roy, many thanks for my new sat-dome, unbelievable service, didn't expect a parcel man knocking on my door with a new sat-dome within a couple of days! "


"Just wanted to say a very big thank you for the excellent customer services"


"Your service and assistance is a credit to you and your company and I will for sure be telling everyone how good the service has been from RoadPro"


"Hi Allen - the second Green Power battery I ordered on Monday arrived on Tuesday. Just to say thanks for the terminal posts and the excellent service."


"Hi Olly, many thanks for your time and will consider where to go from here. PS: your company's service is second to none."


"I recently bought a C5612 solar power kit for a friend. I'm writing to say how much I appreciated the support you provided during the process of making a choice, and how pleased my friend is with the kit. He installed it himself and said it was very easy. I will have no hesitation in recommending RoadPro to others. "


"Hi Allen, Many thanks for all the assistance received from Olly and yourself, been most impressed and I will definitely not hesitate to recommend RoadPro."


"Thanks for the excellent service "


"Hi, I would just like to take this opportunity to thank you very much for replacing my faulty (unit) so promptly and without any fuss. Be sure it is much appreciated and your service is excellent. Regards Shayne Butcher "


"Hi. I would like to thank your company for breathing new life into my VDO satellite dome. The help l got from Ollie was first class and without his help and expertise I feel sure I was about to throw it in the bin. After exhausting many other avenues I now have my dome working again hopefully for a few years more. Please thank Olly from me for all his efforts they are much appreciated. Kind regards Keith Owen. "


"Good afternoon, A 10 minute turnaround for a query like that was simply astonishing and thanks very much. My Panasonic home TV must autoscan for freesat channels as I've never scanned for them, so assumed that other TV's were the same. Did a scan and now, although nowhere near the same as at home I now have many more channels than before. Sincere thanks for the prompt reply and accurate help Best regards David "


"Good Morning Guys, Many thanks for all your help installing our Internet Satellite System and your hospitality throughout our stay. All seems to be going well so far. Please thanks Damien for us – we were really impressed with his helpful attitude and technical knowledge. We may be back with more questions but if not we certainly know where to come for any future motor home installations. Kind Regards Fiona and Alan "


"Your service and support has been excellent and I will take any and every opportunity to promote your companies skills, service, and customer focus, if only all companies were more like RoadPro. "


"Hello to you all at Roadpro. We would like to thank all the team for making our visit to you so easy. You fitted a Kathrein unit and two solar panels to our Motorhome. We are very pleased with the result. Thank you all once again. John and Chris"


"Many thanks for the info on formatting the SD card. All is now well and working as it should. I knew there was a good reason for buying from RoadPro."


"Having needing to replace my leisure batteries, I had no hesitation in making the 150 mile round trip to RoadPro where I've found customers come first. I could have purchased them over the internet but I needed them checked out and so glad I did because Damian, one of your technicians was very helpful in explaining all the ins and outs of the charging system. (So please Andy go and give him a big pat on the back) "


"Thank you so much for getting back to me. What great customer service. Thanks again and we'll make sure we use RoadPro again. "


"Just a note to say thanks for your very professional installation of the B2B charger, I'm delighted with its performance. "


"We had a problem with our batteries and would like to thank Damion for his expert advice. He went through all the tests with us and listened to our queries. He responded to our questions with complete professionalism and in a way that we could understand without making us feel inadequate. The work was carried out efficiently and effectively and we would like to pass on our thanks and appreciation. Sue & Pete "


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